Restoring a Case in Venio

Here is a step-by-step guide for restoring a project in Venio:

1. Open the Backup/Restore Project Interface:

   • Launch the VenioOne application.
   • Navigate to the "Backup/Restore Project" option, which is be accessible from the main toolbar.

1. Select the Restore Project Task:

   • In the Backup / Restore Project window, under the 'Task Option' section, select "Restore Project".
   • Click on the "Next" button to proceed.

2. Restore Project Information:

   • You will be prompted to input the necessary information to restore your project:
     • Select project log file: Click on the browse button (three dots) to locate and select the project log file from your system. This file should have an extension like  .bak. This .bak file stores the path of natives, fulltext, tiff, etc. files. (Do not confuse this .bak with the SQL database. The project's backup database resides inside the folder with the name: <Projectname_projectid>[Database]). Typically, a folder that is backed up and provided for restoration looks as follows:
     • Restore Project Name: Enter the name of the project you wish to restore.
     • Restore SQL Server: Select the SQL server where the project will be restored from the dropdown menu.
     • New Project Location: Define the file path where the restored project will be located. Use the browse button to navigate and select a directory.
   • Once all fields are completed, click on the "Next" button.

3. Confirm SQL Database Location:

   • A dialog box may appear asking, "Does the project SQL database 'abc' reside in this machine?" Click "Yes" or "No" accordingly.

4. Monitor the Restore Progress:

   • The next window will display the progress of the restore operation. It will list various tasks such as 'Native Files', 'Fulltext Files', 'Index Files', etc., with their status marked as 'Completed' once done.
   • Once all tasks are marked as 'Completed', the bottom of the window will show "Project Restore: Completed".

5. Finalize the Restore Process:

   • Click the "Next" button after the restore process is completed. This may lead you to additional configuration options or the finalization of the restore process.
   • Once you've gone through all prompts and confirmed the completion, click the "Finish" button to exit the restore interface.

6. Verify the Restored Project:

   • After exiting the Backup/Restore interface, navigate to the location of the newly restored project to ensure it is correctly restored and accessible.
   • There could be a chance that your project was backed up in an old version (e.g. 10.5) and is being attempted to be restored in the current version (e.g. 11.0). In that case, when you open the case, you might receive the following message when attempting to open it.
   • In In this case, navigate to your VenioDatabaseSetup.exe folder located where your console is installed.
   • Navigate to "C:\Program Files\Venio\Venio Database\VenioDatabaseSetup.exe". Once the application opens, select the database and upgrade it.

7. Backup Verification:

   • It is good practice to verify the integrity of the restored project. Ensure that all files are present and that the project opens correctly within the Venio software.

8. Document the Process:

   • If necessary, document the restoration process, including the date, the name of the project, and any issues encountered during the restoration, for future reference.

Please note that the exact steps and options might vary slightly depending on the version of Venio you are using or the specific configuration of your system. Always refer to the official Venio documentation for detailed instructions and guidance.