Venio Console: Native Tiff for PDF Document Health Check Failed – Venio Systems

Problem

Health check of native tiff for Pdf Document is failing.

Login to the console and launch "C:\Program Files\Venio\VenioFPR\License Management.exe" and click the "Distributed Server License" Tab.
Make a note of the server names and the number of imaging licenses
Login to the distributed server and Uninstall all the printer available using an administrator elevated command prompt from the Location: "C:\Program Files\Venio\BI Printer Installer\"
- Run Command prompt as administrator.
- Type the following commands one by one and press 'ENTER' key after each command.
- ```
cd "C:\Program Files\Venio\BI Printer Installer\"
```
- ```
VenioBIInstallerConsole.exe UNINSTALL ALL MANUAL_TIFF
```
- ```
VenioBIInstallerConsole.exe UNINSTALL ALL NORMAL_TIFF       
```
In the same command prompt running as administrator, Install the printer using the following command replacing <NUMBER_OF_IMAGE_LICENSES> with the number of imaging licenses from the license manager

VenioBIInstallerConsole.exe INSTALL <NUMBER_OF_IMAGE_LICENSES> NORMAL_TIFF

In the same command prompt running as administrator, Install 1 manual tiff printer using the following

VenioBIInstallerConsole.exe INSTALL 1 MANUAL_TIFF

Note: After this re-run the health check and if it still fails follow this KB article.