How to handle HEIC files from Apple iPhone

When receiving HEIC files from a client Venio natively does not support these file extension. To resolve this issue you will need to convert the files to JPEG. This will not remove or alter the metadata of the photos. Below Venio has supplied a link how to best convert the files from HEIC to JPEG and understanding of this file type.

Link: What is HEIC file, and how to convert HEIC to JPG? (macpaw.com)