Zip File was not extracted

Problem

I am attempting to process a 9GB zip file but I am having issues. When attempting to ingest in the Console, the ZIP file, almost immediately goes to "Done" status with no errors reported but the system does not extract any data.

I checked the ZIP file and it does have data, why isn't the Venio engine extracting the content of the ZIP file?

I logged into SQL and checked the Generic Log. I found an error saying "Error Processing File", the log remark says "Array dimensions exceeded supported range."

Resolution

Solution 1

Please execute the following steps.
1. Run the following query in the project database to change the ingestion engine to Legacy
update tbl_pj_projectsetting set [Value]= 'LEGACY' where [key]='INGESTION_ENGINE_TYPE'
2. Process the data and let it finish
3. Change the ingestion engine back to Fallback if needed
update tbl_pj_projectsetting set [Value]= 'FALLBACK' where [key]='INGESTION_ENGINE_TYPE'​